What Should You Do If Someone’s Injured in a Car Accident?

What should you do if someone is injured in a car accident? A vehicle collision can leave drivers confused, alarmed and not knowing what to do, especially when someone has been hurt. While it may seem challenging to remain focused during these times, try to stay as calm as possible and follow these steps to ensure a smooth resolution:

1. Stay at the scene

Due to the intensity of the moment, a confused driver might leave the scene of the accident. Never do this, especially when an injured person needs help.

Make sure you're safe and remain where you are until told otherwise by the authorities. Leaving the scene could result in criminal charges.

2. Check all passengers

After verifying that you’re safe and sound, check on all your passengers. If you realize that someone is unconscious or has neck/back problems, don’t try to assist them. It could make things worse. Instead, wait until medical professionals arrive at the scene and let them take care of the injured.

3. Call the police

Depending on the severity of the collision, you may need to call 911 for further assistance. If that is the case, provide the operator with as many details as possible such as the precise location, how many vehicles were involved in the collision and whether anyone is injured. 

The police report will include information regarding who is the at-fault driver and errors, names, insurance information, weather conditions, diagrams, etc. Don't let the at-fault driver talk you out of calling the police.

4. Exchange information

It’s important to get the other driver’s information because your insurance company will need it to help settle your claim. Before you leave the scene of the accident, try to obtain the following:

  • Driver’s name and contact information
  • Policy number and insurance company
  • Driver’s license and license plate numbers
  • Vehicle model, year, color and type

5. Document the accident

Drivers often think that documenting the wreck means taking pictures. You should also collect other relevant information including the police officer’s name and badge number, and, if available, information about witnesses.

6. Speak to your insurance company

Reporting the accident to your insurance company is the final step. Similar to what you’ve done when speaking to the police, provide accurate information to your insurance company, which includes all the documentation you have gathered, photos and information about the other driver. After you present all this, start the claims process and allow your insurance company to handle the situation going forward.

Being involved in a collision is always scary, especially when someone is injured. That’s why at Infinity Insurance we want to make sure you’re taken care of in the event of an accident. Call one of our friendly agents at 1-800-INFINITY today to receive an auto insurance quote within minutes or get a free quote online.

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